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No one can hear me when I make or take a call in Skype for Business, no matter what input (microphone) source - internal or headset - I use on my iMac. (I can hear others fine through any output.)
I have tried:
Hi, I need urgent support in relation to the following problem: Mac Book Pro macOS Catalina 10.15.4 does not detect microphone for calls with Skype for business. In the system preferences, the checkbox for Skype for business does not appear under the microphone (it appears for the camera that work. Microphone not working in Skype (and Zoom) on MacOS. Jan 05, 2019 Posted by Bobby in Bobby Voicu's Playground. I’ve had some weird issues for the last 2 months or so: I couldn’t use Skype at all. (just so you know, you could take the same steps if you have. Since the Mojave update which introduced privacy controls for the Microphone I am unable to use the Skype for Business Web App. It doesn't ask for mic permissions and there is no way in the GUI to add the application manually. This means I have lost core conference communications with some of our business customers! Microsoft fully supports Office 2016, Office 2019 and Microsoft 365 for Mac on 10.14 Mojave when you have the following Office updates installed: Microsoft 365/2019 - Build 16.17.0 or later. Office 2016 - Build 16.16.2 or later. Skype for Business 16.21.65 or later. For the best experience with 10.14 Mojave, be sure to keep your Office apps up.
- Toggling the input and output sources in both System Preferences/Audio as well as the audio preferences in Skype for business.
- Used the button 'clear audio preferences' in Skype.
- Tried to erase Skype for Business from the system (don't know if I caught everything though)m reinstalled it.
Just installing Skype for business on my Mac and the mic is not working anymore. Reading various forums I believe that the issue is as follows: In Mojave a new security feature is added. In Systems / Security and Privacy an explicit approval needs to be provided to provide access to the Mic.
- Restart the system
Aol for macos mojave. - plug/unplug the headset
- playing with diverse buttons at the headset
- unmute/mute buttons in Skype, of course ;-)
Counter check:
- Any of the above input sources work fine with e.g. FaceTime Audio and Video on my iMac. No issues.
- The same setup works fine on my MacBook 12' Retina (early 2016) running Mojave. However, I need to have this on my main machine, my, iMac as well.
System:
I am running Office 365, latest updates (including Skype for Business Mojave update from today), running macOS Mojave on an fully functioning iMac 5K Retina (late 2014). Using both internal mike/output as well as a Plantronics 315.1 headset. Plantronics Hub software installed, latest firmware applied today.
Skype For Business Microphone Not Working Mac Mojave 2017
Are there hidden preference, extensions that 'globally' allow/disallow microphone input for Skype for Business, aside from the preferences in Skype or macOS? What am I missing?
Microphone Headset Not Working
Thanks for your help!
iMac with Retina 5K display, macOS Mojave (10.14), Skype for Business, Audio issues
Vista Microphone Not Working
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